Privacy Policy
Effective Date: 12/21/24
Ascending Tree Service (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (ascendingtreeservice.com) and interact with us via SMS or other communication channels. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Address
- Phone number
- Email address
- Payment details (if applicable)
B. Non-Personal Information
- IP address
- Browser type
- Operating system
- Referring URLs
- Pages viewed and the time spent on our website
C. Communication Data
- SMS communications, including opt-ins and opt-outs
- Details about your inquiries or requests
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services.
- Respond to your inquiries and requests.
- Process payments and send transaction confirmations.
- Send appointment reminders, service updates, and promotional offers.
- Improve our website and customer experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers: Third-party vendors who assist with payment processing, website hosting, or marketing.
- For Legal Reasons: If required by law or to protect our rights, property, or safety.
- With Your Consent: When you explicitly agree to share your information.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies collect non-personal information such as browser type and website usage patterns. You can disable cookies in your browser settings, though some website features may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights concerning your personal information:
- Access and Update: Request access to or correction of your personal data.
- Opt-Out: Unsubscribe from promotional emails or SMS by following the instructions provided in the messages.
- Delete Data: Request the deletion of your personal information, subject to legal and operational requirements.
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them. If you believe we have inadvertently collected such information, please contact us to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Information
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us.
Thank you for trusting Ascending Tree Service. Your privacy is important to us.